Privacy Policy

1. Introduction

Sailor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered DevOps engineering platform and related services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Company information and job title
• Account credentials and preferences
• Communication preferences

2.2 Technical Information

We automatically collect certain technical information, including:

• Device information and IP addresses
• Browser type and version
• Usage patterns and analytics data
• Log files and error reports

2.3 AWS Infrastructure Data

With your explicit consent, we may collect and process data related to your AWS infrastructure, including metrics, logs, and configuration information necessary to provide our monitoring and optimization services.

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our services
• Monitoring and optimizing your AWS infrastructure
• Sending important notifications and alerts
• Improving our platform and developing new features
• Communicating with you about our services
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With trusted service providers who assist in our operations

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data centers and infrastructure

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to restrict or object to processing
• The right to data portability

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns. You can control cookie preferences through your browser settings.

8. Third-Party Services

Our platform may integrate with third-party services, including AWS, Twilio, and other cloud providers. These services have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: