Terms of Service

1. Acceptance of Terms

By accessing and using Sailor ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our AI-powered DevOps engineering platform and related services provided by Sailor.

2. Description of Service

Sailor is an AI-powered DevOps engineering platform that provides:

• Real-time AWS infrastructure monitoring and analysis
• Automated incident detection and escalation
• AI-powered system optimization recommendations
• Intelligent alerting and notification services
• Custom DevOps automation workflows
• Integration with third-party cloud services

3. User Accounts and Registration

To access certain features of our service, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Acceptable Use

You agree to use our service only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Transmit harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the service
• Use the service for any illegal or unauthorized purpose

5. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our service, you consent to the collection and use of your information as described in our Privacy Policy.

6. Intellectual Property Rights

The service and its original content, features, and functionality are and will remain the exclusive property of Sailor and its licensors. The service is protected by copyright, trademark, and other laws.

You may not reproduce, distribute, modify, or create derivative works of our service without our express written permission.

7. Service Availability

We strive to provide continuous service availability, but we do not guarantee that the service will be uninterrupted or error-free. We reserve the right to:

• Modify or discontinue the service at any time
• Perform maintenance and updates
• Suspend service for security or technical reasons
• Make changes to features and functionality

8. Third-Party Services

Our service may integrate with third-party services, including AWS, Twilio, and other cloud providers. Your use of these third-party services is subject to their respective terms and conditions.

We are not responsible for the availability, content, or practices of third-party services.

9. Disclaimers and Limitations

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

IN NO EVENT SHALL SAILOR BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

10. Indemnification

You agree to defend, indemnify, and hold harmless Sailor and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from your use of the service or violation of these Terms.

11. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the service will cease immediately.

12. Governing Law

These Terms shall be interpreted and governed by the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the service shall be resolved in the courts of New York, New York.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. Your continued use of the service after any such changes constitutes your acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us: